ready-to-ride-guarantee-badge

Our Pre-Owned Bikes are READY TO RIDE, guaranteed

As part of our rigourous quality control standards, each bike is thoroughly checked and serviced as part of Ready-to-Ride guarantee.

Each element of the bike is checked and serviced.  Parts are replaced when wear is deemed to be beyond 40% worn.

Frame warranty, valid for 3 months.

This means if a crack is detected that compromises the integrity of the frame, call us and we will replace it with an equivalent.

So you can #RideMore and worry less.  READY TO RIDE, guaranteed!

Our Ready To Ride Checklist:

  • Frame integrity checked
  • Drivetrain checked, parts replaced and set
  • Brakes checked
  • Wheels trued
  • Suspension checked and serviced
  • Cockpit and seating position set to standard
  • Made tubeless ready*

What else should you know?

Regardless of all of our quality control, there are certain issues that can only be picked up a few kilometres into a ride. We are happy to attend to any problems within the first couple of rides in order to ensure that you are satisfied completely.

Please note:

      • We don’t guarantee long-term functional use of dropper posts due to inherent unreliability but we will do our best to get you sorted.
      • We don’t guarantee the long-term functionality of lockouts due to misuse effects.
      • Brake and shifting functionality can vary depending on how bikes are stored and transported.